I shouldn't have expected that much for the price, and I was right. The phrase, buy cheap - buy twice, gets me more often than I'd probably be prepared to admit.
After the first small drop (less than 1 meter), the case transferred the impact to the glass screen cover, and the first crack was there. It was a small crack across the bottom right corner, so I shrugged and decided to live with it.
The second time I dropped it (again, less than 1 meter), my phone bounced, angled face down, first on the top right corner - then just by the charger port at the bottom. Then finally by the Bixby button - I'm guessing, from the pattern of all the cracks.
On the plus side, underneath my note 9 remains unscathed, but it looks rubbish because of all the cracks and shattered corners on the screen. The plastic is too hard, I think it transfers even small shocks directly to the glass screen protector. So... You go to pick your phone up, it slips from your clumsy grip and hits the desk - hey presto, you might have well not bothered frankly!
Also, the stylus is pretty much impossible to access, unless you've got small finger tips - the space is too deep and too small, so to pop the stylus out is inconvenient instead of easy access.
Overall, poor performance.